For Singapore logistics & freight firms
Less time on quotes, docs, and getting asked: where is my shipment?
Freight runs on documents and replies: quotes, bills of lading, customs paperwork, status enquiries. We put AI to work on that load so your ops team can move shipments, not paper. We check it’s worth automating before we build, and most projects are eligible for up to 50% EDG co-funding.
Sound familiar?
- Quote requests sit in the inbox while faster forwarders win the job.
- Shipping and customs documents are retyped for every shipment.
- 'Where is my shipment?' enquiries interrupt ops all day.
- Rates and routes live in spreadsheets only a few people can read.
Where AI helps
The shipment paperwork, handled.
Quote requests
AI drafts freight quotes from your rate cards and the enquiry details. A first cut in minutes. Your ops team reviews and sends.
Shipping & customs docs
AI assembles bills of lading, packing lists, and customs paperwork from your templates and shipment data. Your team checks and submits.
Track-and-trace enquiries
AI answers shipment status questions from your system data, 24 hours a day, and flags exceptions to a person.
Rate & route lookup
Ask in plain English and get the right rate or route from your tariff documents. No more digging through spreadsheets.
An example project
What a first project looks like.
Illustrative, how we’d scope it
- The situation
- A 30-person freight forwarder. Two ops staff field quote requests and status enquiries all day.
- The problem
- Quotes go out late and status questions never stop. The team is always reacting, never ahead.
- What we build
- AI drafts quotes from the rate card and answers track-and-trace enquiries from the system; ops reviews quotes and handles exceptions.
Minutes
to a quote
not hours
50%
of cost
potentially EDG-funded
4–8
weeks
to live
An illustrative example of how we scope a first project, not a real client engagement. Your numbers depend on your business; we work them out with you on the call.
Why logistics firms work with us.
- Singapore-registered, PDPA-aligned, with your data stored in Singapore.
- Fixed scope, fixed price, fixed timeline, no open-ended consulting.
- Most projects eligible for up to 50% EDG co-funding (we help you scope for it).
- We start with one workflow and prove it before you scale.
Which job would you hand over first?
Tell us the paperwork or enquiries slowing your ops team down. On a free 60-minute call we’ll say whether AI is the right fix, and whether a grant applies.