For Singapore GP, dental, and aesthetic clinics
A front desk that works around the clock.
Clinics run on appointments and paperwork: booking requests, patient queries, Medisave claims, insurance forms, and recall reminders. We put AI to work on that admin so your nurses and front desk can focus on patients in the room. We check it is worth automating before we build, and most projects are eligible for up to 50% EDG co-funding.
Sound familiar?
- Appointment requests come in on WhatsApp after hours and pile up for the next morning.
- Front desk spends hours on the phone confirming, rescheduling, and answering the same questions.
- Medisave and insurance claim forms are filled manually for every patient.
- Recall reminders for annual checkups and follow-ups are done by hand or not at all.
Where AI helps
The front-desk admin, handled.
Appointment booking and rescheduling
AI handles booking requests across WhatsApp, your website, and email, 24 hours a day. Patients confirm, reschedule, or cancel without calling. Your system stays updated.
Patient Q&A
AI answers common questions about services, fees, preparation instructions, and Medisave eligibility from your own clinic information. Staff handle clinical questions.
Medisave and insurance claim prep
AI pre-fills claim forms from patient records and consultation notes. Your nurse reviews and submits instead of starting from scratch each time.
Recall and follow-up reminders
AI sends personalised recall reminders for annual checkups, post-procedure follow-ups, and vaccination schedules. Patients book directly from the message.
An example project
What a first project looks like.
Illustrative, how we’d scope it
- The situation
- A 3-doctor GP clinic. The front desk fields 40 to 60 appointment requests and queries per day, mostly on WhatsApp.
- The problem
- After-hours messages are answered the next morning. Patients book elsewhere overnight and the clinic loses 8 to 10 appointments a week.
- What we build
- AI answers all WhatsApp messages instantly, books available slots from the clinic calendar, and escalates clinical questions to the duty nurse.
24/7
booking
no missed appointments
50%
of cost
potentially EDG-funded
4–8
weeks
to live
An illustrative example of how we scope a first project, not a real client engagement. Your numbers depend on your business; we work them out with you on the call.
Why clinics work with us.
- Singapore-registered, PDPA-aligned, with your data stored in Singapore.
- Fixed scope, fixed price, fixed timeline, no open-ended consulting.
- Most projects eligible for up to 50% EDG co-funding (we help you scope for it).
- We start with one workflow and prove it before you scale.
Which part of your front desk would you hand over first?
Tell us what is eating your front-desk team’s time. On a free 60-minute call we’ll say whether AI is the right fix, and whether a grant applies.